Cancellation
Cancellation policy
Plans change — we understand. You can cancel your appointment free of charge up to 24 hours before the scheduled time.
The 24-hour window
Cancellations are accepted online until 24 hours before your appointment. Within 24 hours, please contact us directly and we'll do our best to help.
How to cancel
Use the cancellation link in your booking confirmation email. It opens a page where you can confirm the cancellation in one click.